Shipping Policy

Last Updated: January 23, 2026

At GEB (General Electronics Battery), we specialize in the global export of lithium battery products. We understand that logistics is a critical component of B2B trade, especially for energy products. This policy outlines our commitment to safe, compliant, and efficient delivery for our global partners.

Dangerous Goods (DG) Compliance Statement:
Lithium batteries are classified as Class 9 Dangerous Goods (UN3480 / UN3481). We strictly adhere to all international transportation regulations, including IATA (Air), IMDG (Sea), and ADR (Road), to ensure your shipments arrive safely and pass customs smoothly. All our shipments are supported by valid UN38.3 test reports and MSDS documents.

 

 

We support standard Incoterms to meet diverse business needs. Please confirm your preferred term with our sales team before placing an order:

EXW (Ex Works): You arrange pickup from our Shenzhen warehouse. We provide professional packing and export documents.

FOB (Free on Board): We cover costs to deliver goods to the port of origin (Shenzhen/Hong Kong). You handle the main freight and import customs.

CIF (Cost, Insurance, and Freight): We arrange freight and insurance (covering 110% of invoice value) to your destination port. You are responsible for import customs clearance and duties.

DDP (Delivered Duty Paid): We handle the entire process, including shipping, customs clearance, and duty payment, delivering directly to your door.
*Note: DDP availability depends on specific product types and destination regulations.

 

 

Shipping times depend on the destination and shipping method. Please refer to the estimates below:

Region	Air Express (Samples)	Sea Freight (Bulk)
North America (West)	7 – 12 Days	20 – 30 Days
North America (East)	7 – 12 Days	30 – 45 Days
Europe	7 – 12 Days	30 – 45 Days (Rail: 25-35 Days)
Southeast Asia	3 – 7 Days	7 – 15 Days
Middle East	7 – 12 Days	20 – 35 Days

Note: Pure battery shipments may require special routing through Hong Kong, which can add 1-2 days to the transit time.

 

 

Safety is our top priority. All lithium batteries are packed according to the latest IATA and IMDG regulations:

a) Batteries are individually isolated to prevent short circuits.

b) Packed in strong, UN-certified cardboard boxes capable of withstanding a 1.2m drop test.

c) Correctly labeled with Class 9 Dangerous Goods labels and Cargo Aircraft Only (CAO) labels where applicable.

d) Palletized and shrink-wrapped for bulk sea/air shipments to ensure stability.

 

 

Unless DDP terms are agreed upon, the buyer is responsible for all import duties, taxes, and customs clearance fees at the destination country.

We provide all necessary documentation to assist with clearance, including Commercial Invoice, Packing List, Bill of Lading (B/L), MSDS, and UN38.3 Certificate.

 

 

Due to the hazardous nature of lithium batteries, we cannot ship to P.O. Boxes or certain remote islands where DG service is unavailable. Please consult our sales team to verify shipping availability for your specific location.

 

 

While we take every precaution, logistics issues can occur. Please follow these steps if issues arise:

Visible Damage: Inspect all packages immediately upon delivery. If you notice visible damage, take photos before opening and note the damage on the delivery receipt/POD.

Hidden/Internal Damage: If technical defects caused by shipping impact are found after unpacking, please provide testing reports or video evidence within 7 business days.

Reporting: Contact us immediately with photos and descriptions. We will assist you in filing a claim with the carrier or arranging a replacement.

 

 

GEB is not liable for shipment delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, war, strikes, pandemics, customs inspection delays, or port congestion.

 

 

For tracking updates or logistics inquiries, please contact your account manager or our support team:

GEB (General Electronics Battery)
Email: sales@gebbattery.com
Website: https://www.gebbattery.com/
Address: 4th Floor, Building 5, Mingkunda Industrial Park, Shenzhen, China.